Emergency Services and 'Bluelight' Simulation

Outside of medicine and healthcare simulation, Peel Roleplay facilitates role play actor provision across a range of Emergency and Public Services including, but not limited to:

·        The Police Service

·        Ambulance and Paramedic Services

·        The Fire Service

·        Education

·        Criminal Justice

 

 

The Police Service:

 

As the exclusive provider to the Bedfordshire, Cambridgeshire, and Hertfordshire Police Constabularies (part of what is collectively known as the Seven Force Strategic Collaboration) since 2023, Peel Roleplay regularly supplies role actors for Investigative Interviewing courses such as PIP1, PIP2 and specialist victim, witness and suspect interviewing.

For each client, we fully scope and plan for their unique training and assessment requirements, taking the following into consideration:

• Role profiles (e.g. Victim, Witness, Suspect)
• Special characteristic requirements (age, gender, ethnicity, nationality, disability status)
• Vetting compliance
• Confidentiality compliance
• Cohort resilience (ensuring 100% delivery)
• Actor resilience (trigger vetting, mental health safeguarding and trauma support)

 

 

Ambulance and Paramedic Services:

 

Professional role play actors can be valuable tools for training ambulance staff and paramedics in several ways:

          

     Simulating patient scenarios: Actors can portray patients with various conditions, injuries, or illnesses, allowing paramedics to practice assessment and treatment.

 

     Emotional realism: Trained simulated patient actors can convincingly simulate different emotional states, such as panic, aggression, or confusion, helping paramedics learn to manage challenging patient behaviours.

 

     Communication practice: Actors can simulate patients with language barriers, hearing impairments, or those who are uncooperative.

 

     Cultural sensitivity training: Simulated Patient actors from diverse backgrounds can portray patients from different cultures, helping staff develop cultural competence and sensitivity.

     High-stress scenarios: Actors can create high-pressure situations like mass casualty events or violent scenes, allowing paramedics to practice decision-making under stress. 

 

     Family interactions: Simulated patient actors can play patients’ family members, giving paramedics experience in managing concerned relatives and obtaining crucial information.

 

     Debriefing and feedback: After simulations, simulated patient actors are trained to provide can provide valuable constructive and supportive feedback on the paramedics’ communication style and overall patient care.

 

     Team dynamics: Multiple actors can be used to create complex scenarios that require effective teamwork, leadership, communication or even conflict resolution among ambulance staff.

 

     Assessment: Role-play scenarios with simulated patient actors can be used to evaluate skills and readiness for real-world situations.

 

 

 

The Fire Service:

Here are some ways professional roleplay actors can be valuable assets in training fire crew and support staff:

     

     Emergency scenario simulations: Portraying victims, bystanders, or distressed family members in simulated emergencies. This allows firefighters to practice their communication and crisis management skills in realistic settings.

     

      Difficult/challenging customer interactions: Actors can play agitated or uncooperative individuals, helping staff improve their de-escalation and conflict resolution abilities.

     

      Public education: Actors can simulate various audience types (e.g., children, elderly etc) during mock public fire safety presentations, allowing firefighters to refine their educational techniques.

     

      Large-scale event simulation/mass casualty simulation: By creating high-pressure scenarios, role actors can help firefighters build resilience and practice maintaining focus and composure in highly stressful situations.

     

      Team communication exercises: Actors can support team and leadership communication

 

 

Education:

 

Peel Roleplay specialise in the creation of realistic training and educational simulations for both students and professionals, through a range of effective methods including:

• Immersive digital environments using Virtual Reality and Augmented Reality

• Live actor-led drama, forum theatre presentations

• Multimedia training resources

 

 

Criminal Justice:

 

We have provided mock jurors for trials at universities and law schools and for the police in training a wide variety of stakeholders.

These types of simulated training activities create a safe and controlled environment for employees to build confidence in their abilities to succeed in their jobs.