“Since Kent & Medway Medical School (KMMS) opened to its inaugural students in 2020, we have used the services from Peel Roleplay. This involves using Peel Roleplay to source our simulated patients both within our clinical communications skills workshops as well as our OSCEs. We are extremely impressed by the services from Peel Roleplay in terms of their professionalism and organisation in supporting our teaching and assessment at KMMS. They provide actors who are of a very high standard who replicate simulated patients with authenticity and in alignment to our scripts and guidance. Peel provide excellent preparation and training to their actors which is evident with their role play but also with the high quality feedback they provide to students on their performance. Students and colleagues regularly evaluate the exceptional feedback that is provided to students which supports their communication development on the undergraduate medical programme. Peel always provide a timely response to any request or amendments to our teaching and OSCE needs. They worked particularly hard with maintaining our simulated patient requests during the pandemic which was challenging with all the Covid-19 requirements, but they never let us down with not meeting our needs. Peel work with us as a school to develop our local bespoke needs by developing a local pool of actors who frequently return to support the learning of our students. We find Peel Roleplay to be very professional, responsive and adaptable to our needs as a new medical school. I have no hesitation in recommending their services to any other organisation who is considering using their services.”